SAC Cancellation Policy

By registering for Sterling Arts Collaborative (SAC) events, you acknowledge and agree to the following Event Cancellation and Refund Policy.

Event Cancellation Policy

Sterling Arts Collaborative strives to provide enjoyable, well-organized events for all participants. In some situations, SAC may need to cancel, postpone, or modify an event due to circumstances beyond our control, including:

• Safety & Emergency Conditions
  Severe weather, public safety concerns, emergency declarations, or loss of safe access to the venue (such as power outages, heating failures, or facility closures)

• Insufficient Enrollment
  Registration levels below the minimum needed to reasonably conduct the event

• Instructor or Presenter Unavailability
  Illness, emergencies, or unavoidable scheduling conflicts where a suitable substitute cannot be arranged

• Operational or Financial Constraints
  Venue issues, material shortages, or situations where event costs are no longer reasonably supported by participation or available funding

Refund Policy

• Participant Requested Cancellation
  If you are unable to attend, you may request cancellation up to 72 hours prior to the start of the event and receive a full refund of your registration fee. Refunds will be issued by check, mailed to your registered address.

• Event Cancellation Before Start
  If SAC cancels an event before it begins, participants may choose either:

  • a full refund of registration fees, or

  • transfer of registration to a future SAC event

• Event Interrupted After Start
  If an event must end early and less than 50% of the event has been completed, SAC may issue a partial refund or event credit at its discretion.
  If more than 50% of the event has been completed, refunds generally will not be issued.

• Event Postponement
  Registrations will automatically transfer to the rescheduled date. Participants who are unable to attend the new date may request a full refund.

We appreciate your understanding and support as we work to provide high-quality arts programming for the community.